I agree and disagree with you Que. The idea of updating tons of RAW image and lossless content to cloud storage... well that is like you said, fucking ridiculous. That said, Comcast's terms of service regarding their 250 GB monthly cap have been known for quite some time and therefore she has a right to use his service as a paying customer in line with the terms laid out in the terms of service. Clearly, she was violating that.
Don't get me wrong, Comcast is evil. They are, by far, the most evil of the cable companies/telecoms and have been doing restrictive and anti-competitive stuff for a long time. I am so glad I have lived in areas where I don't have to deal with them or at least have other legitimate choices. But these bandwidth caps are coming. They are already at AT&T U-Verse here in Florida. The cap is 250 GB also, but I like how they do it better: if you go over the cap, they just charge you $10 per 50 GB over. That is a lot better than what Comcast is doing.
The cable companies and telecoms are money grubbing bastards. They say that infrastructure upgrades are expensive, and they are. Yet they double gouge by trying to charge upstream providers like L-3 communications more while also charging customers more. Also, just as people are finally getting rid of cable TV service due to the price gouging and going with on-demand options like combinations of Netflix, Hulu Plus, and Amazon, the cable companies are starting with these bandwidth caps or tiered service. In essense they are doing it not because it is going to require them to upgrade their infrastructure, it is because they are worried about losing subscribers. By making streaming-only less attractive by introducing higher costs on the ISP end for the bandwidth, they keep people from fully going to those services.
It's pretty shitty, but it is what it is.