I ran across this yesterday through digg. They linked to some other site (which was still pretty well known) and they just berated the lady. I can sort of see where she's coming from, obviously her suspicions are kind of out there and somewhat baseless, but yeah...there are a bunch of dudes in European style armour killing a bunch of black dudes. I'm sure some people could see that as racist. Not that they're right or anything, but if you look you could see it.
Anyways, I wonder why this is getting so much attention. It's not like the chick was actually crazy, she was well mannered and pretty well spoken in the message and handled it reasonably. She's probably just has a hyper-sensitivity to this sort of thing.
So, in the end what are we left with? Someone saw something that wasn't there. That's it. They didn't freak out, the call wasn't funny, and it's not even something where you ask yourself how this person could have seen that. Great clip of someone making a pretty polite phone call about being wrong about something. Oh, wait...it's about a videogame?! Holy shit, stop the presses, lets print this in every other 'web 2.0' games site out there because this can be a new fad!!