DING DING DING!!! I was right!
Dear Jason,
Thank you for contacting PayPal about a fraudulent (spoof) email or Web
site. We appreciate you bringing this suspicious email to our attention.
We can confirm that the email you received was not sent by PayPal. Any
website which may be linked to this email is not authorized or used by
PayPal.
Our fraud prevention team is working to disable any website linked to
this email. In the meantime, please do not enter any information into
this website. If you have already done so, you should immediately log
into your PayPal account and change your password, as well as your
security questions and answers. We also recommend that you contact your
bank and credit card company immediately.Please follow the instructions below to report an unauthorized
transaction associated with your PayPal account:
If you are able to log into your PayPal account:
1. Log in to your account at
https://www.paypal.com2. Select the "Resolution Center" subtab.
3. Click "Open a dispute."
4. Select "Unauthorized transaction," then click "Continue."
5. Enter or select the transaction ID for the transaction you would like
to dispute, then click "Continue."
6. Complete the report for Unauthorized Use on a PayPal Account, then
click "Continue."
7. Confirm that the claim is correct, then click "Submit."
If you cannot log in to your account, follow the instructions below to
report an unauthorized transaction associated with your PayPal account:
1. Go to
https://www.paypal.com/2. Click on the "Security Center" link located at the bottom of any
page.
3. Under the "Report a Problem" column, click on "Unauthorized
Transaction."
4. Click "Continue" under "Unable to log in?"
5. Confirm that the transaction in question is unauthorized then click
"Continue."
6. Complete the report for Unauthorized Use on a PayPal Account, then
click "Preview."
7. Confirm that the claim is correct, then click "Submit."
8. Confirm your account ownership by entering the financial information
requested, then click "Continue."
Lastly, we recommend taking a few steps to protect yourself from
identity theft:
1. Download the SafetyBar, a toolbar for Outlook and Outlook Express,
which identifies known spoof emails.
2. Get eBay Toolbar with Account Guard which warns you when you're on a
potentially fraudulent (spoof) Web site.
3. Sign up for Equifax Credit Alerts for PayPal Users, a program that
provides an early warning detection system in the event of identity
theft. Find out more by visiting the PayPal Identity Protection Center
at
www.paypal.com/idprotection.
4. Frequently monitor your PayPal account for suspicious activity.
For additional tips please visit the PayPal Security Center at
https://www.paypal.com/security.
Thank you again for sending us your report. We appreciate your efforts
to keep PayPal safe.
Sincerely,
PayPal
PayPal Account Review Department
______________________________________________________________
Important: PayPal and its representatives will NEVER ask you to reveal
your password. There are NO EXCEPTIONS to this policy. If anyone
claiming to work for PayPal asks for your password under any
circumstances, by email or by phone, please refuse and immediately
contact us via our secure webform online.
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This
email is sent to you by the contracting entity to your User Agreement,
either PayPal Inc or PayPal (Europe) Limited. PayPal (Europe) Limited is
authorized and regulated by the Financial Services Authority in the UK
as an electronic money institution.
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