Author Topic: PSA: Back your shit up and protect yourself online  (Read 3567 times)

Offline K-man

  • Post-aholic
  • *****
  • Posts: 2,967
  • HOW'S IT FEEEEEL IDOL
PSA: Back your shit up and protect yourself online
« on: Thursday, August 09, 2012, 07:09:17 AM »
This article has really been making the rounds the past few days.  Shows what just a little bit of smart social engineering can do to your digital life and files.

http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/all/

Amazing how easy it was for him to lose everything.  He obviously has some fault in this, as he didn't take the adequate steps to protect himself.  But he can serve as a warning to everyone else.  I've backed up my most important stuff to dvd, and will be most likely subscribing to carbonite.

Offline Cobra951

  • Gold Member
  • *
  • Posts: 8,934
Re: PSA: Back your shit up and protect yourself online
« Reply #1 on: Thursday, August 09, 2012, 08:11:54 AM »
The most alarming thing is that strong passwords don't help you at all.  All the hackers need is a bit of info to get your password reset, and then be allowed to set whatever they want as a password.  I know he's talking about Apple and Amazon, but I fear this kind of weakness through back doors like tech support affects a lot many more companies than those 2.

I've been getting notices in my main email, junk folder, that I'm trying to sell my Diablo 3 account at Blizzard.  These have been coming for a week.  As you know, I don't have a D3 account, and never will.  The Blizzard addresses look legit.  My email itself is fine (I can log in and out at will, and nothing has been tampered with), and it's just a hotmail account with nothing I can't afford to lose or divulge anyway.  But this kind of shit just goes to show how stupid it is to base your digital life on the cloud, at least by itself.

Offline K-man

  • Post-aholic
  • *****
  • Posts: 2,967
  • HOW'S IT FEEEEEL IDOL
Re: PSA: Back your shit up and protect yourself online
« Reply #2 on: Thursday, August 09, 2012, 08:46:29 AM »
If you haven't set up two-step verification on your gmail account (provided you have a gmail account), there's no better time than the present.  I had been neglecting to do so because of the extra annoyance, but I got over that real quick after reading this article.

And yes.  A lot of good things to be had by cloud computing.  Lots of potentially bad things, though, if you're not careful.

Offline Cobra951

  • Gold Member
  • *
  • Posts: 8,934
Re: PSA: Back your shit up and protect yourself online
« Reply #3 on: Thursday, August 09, 2012, 09:56:51 AM »
Gmail kept nagging me about adding a mobile number for extra verification under suspicious conditions, which I finally did on Monday.  But that's really a secondary throwaway acct.  The only important thing about it is that any hotmail-acct problems I may have can be resolved by sending verifications there.  So security there can't be dismissed.

Offline TheOtherBelmont

  • Post-aholic
  • *****
  • Posts: 2,340
Re: PSA: Back your shit up and protect yourself online
« Reply #4 on: Thursday, August 09, 2012, 12:32:30 PM »
Ah, I guess this is why I was asked to change my Amazon password a couple of days ago.  I'm glad I use different passwords for all the sites I visit and I make regular backups to my external HD.  If I ever get a proper cell phone and not a prepaid one, I will probably set up the two step verification just for the added security.

Offline scottws

  • Gold Member
  • *
  • Posts: 6,602
    • Facebook Me
Re: PSA: Back your shit up and protect yourself online
« Reply #5 on: Thursday, August 09, 2012, 03:06:39 PM »
I already:

  • Back up both my Mac and my PC to external hard drives.
  • Do not use Find My Mac.
  • Have separate, strong passwords on all my online accounts.

I am probably going to set up two-factor authentication on my Gmail account, because yeah it would absolutely suck if that got compromised.  It is an archive of my digital life, with all kinds of records of banking transactions and statements, license keys for software, voice mail via Google Voice, as well as the traditional personal e-mail.

How does it affect IMAP connections and other applications that tie in to your Google account, because I use Thunderbird with it and have things like Picasa and the Gmail app for Android.

Edit:  Nevermind.  The video at this link says everything that needs to be said.  Sounds like a long, arduous process.  I'll have to set aside some time this weekend to get all set up.

Edit 2:  It is scary how effective social engineering attacks can be.  When I worked in tech support for a large retail chain supporting the P.O.S. systems of the chain stores, we would occasionally get calls from people manning the stores (usually just one person manning a store at a time) asking:  "Hey there is this guy here that says he needs to install our new credit card reader.  I haven't heard anything about getting a new card reader, do you know anything about it?"  To that we would reply, "No, we are not upgrading any card readers.  Call the police immediately."

For each person that called asking this question, how many do you think didn't call and instead told the guy to go ahead?  I have no idea, but I bet it is at least 5:1 for the ratio of people that didn't call to the ratio that did.  Keep in mind many of the people manning these stores were basically kids from 18-22.

And sometimes the lapses aren't just due to laziness or incompetence, but due to an improperly thought-out security policy for just one piece of a procedure.  For instance, I discovered a security gap in how we were handling 3rd party vendor VPN accounts at my current employer.  We would get requests to set up a VPN account for a vendor by someone from within the organization, and the request form is very specific in that it requests a start and end date that can't be 3 mos. apart and the specific systems the individual needs access to.

When we got the form, we would set up the access, then e-mail the vendor with their username and VPN profile.  Then in a separate e-mail we'd send the password.  I didn't like that and changed it so that in the e-mail with the username and VPN profile, it asked the individual to call to retrieve their password via telephone.  But then I got to thinking, what does this really stop?  If someone intercepted the e-mail, all they would have to do is call and say they are the person the e-mail was sent to and we'd provide the password and then they would have remote access into our network for up to 3 months.

I then changed this policy again so that we require the employee requesting access to provide the contact phone number for the vendor, and we only provide the password by calling that number and speaking to the individual.  I'm sure there are still gaps in the process that could be exploited and that's just the thing... this is but one tiny part of our network security and it wasn't immediately obvious that there were gaps.
« Last Edit: Thursday, August 09, 2012, 03:37:03 PM by scottws »

Offline K-man

  • Post-aholic
  • *****
  • Posts: 2,967
  • HOW'S IT FEEEEEL IDOL
Re: PSA: Back your shit up and protect yourself online
« Reply #6 on: Thursday, August 09, 2012, 04:31:46 PM »
I'm starting to buy into the 3-2-1 thing. 3 backups, 2 different media types, 1 offsite. 

1 offsite, specifically.  In the case of something disastrous like a house fire, I'd likely be screwed right now.

Offline gpw11

  • Gold Member
  • *
  • Posts: 7,182
Re: PSA: Back your shit up and protect yourself online
« Reply #7 on: Thursday, August 09, 2012, 11:43:42 PM »
You know, I set up two step verification, but all of a sudden my phone wouldn't sync and the steps to get it to do so just kept repeating.  Weekend project I guess.

Offline idolminds

  • ZOMG!
  • Administrator
  • Forum god
  • *
  • Posts: 11,939
Re: PSA: Back your shit up and protect yourself online
« Reply #8 on: Friday, August 10, 2012, 12:34:54 AM »
Strangely Google requires a phone number to set up the two step auth, even though they offer a Google Authenticator app I can run on my iPod. I'd have to set it up with the phone first...which I don't have.

Offline Pugnate

  • What? You no like?
  • Global Moderator
  • Forum god
  • *
  • Posts: 12,244
    • OW
Re: PSA: Back your shit up and protect yourself online
« Reply #9 on: Friday, August 10, 2012, 02:29:58 AM »
You know, I set up two step verification, but all of a sudden my phone wouldn't sync and the steps to get it to do so just kept repeating.  Weekend project I guess.

That happens if you formatted your phone or something.. Just "resync".... it will synchronize the timing of the authenticator on the cell with the blizzard thing.

edit:

Crap I thought I was in the Diablo 3 hacked thread. Sorry.