Sandy wants to get a new laptop. She's used to these 17" VAIOs she's had for years, which have been very reliable. One of them had the screen go out recently, and replacing the screen has proven problematic. (Either that, or the local repair shop can't do the job right.)
She now wants to look into replacing it. Quality and reliability first; cost is secondary, though not unimportant. I have very little knowledge about who makes good laptops. My experience is mostly related to my daughter, who has had several laptops die on her prematurely. I don't trust the things. Any pointers?