Author Topic: Microsoft billing = win  (Read 3171 times)

Offline W7RE

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Microsoft billing = win
« on: Wednesday, February 04, 2009, 11:56:57 AM »
I got my Xbox 360 exactly 2 months ago, and signed up for Xbox Live the day I got it. The console came with 1 free month, and I applies a 13 month card to it. Since the 13 month card is actually a 12 month card +1 free month, it took 2 months (1 month from the consol, 1 month from the card) for the 12 months to be applied to my accound, which was treating as an account renewal.

Well apparently I had 3 gamertags associated with this same bank card number, so it RENEWED ALL 4 ACCOUNTS. That's 12 months from the card I purchased, and $49.99 x 3 for the three old gamertags that it renewed.

At first the support rep said she didn't see those charges on my account (looking at my current gamertag's account), then she saw I had 3 other gamertags associated with that billing info. Then she offered to let me migrate one of the other tags instead of my latest one (would be nice, I could get "Wyre" back instead of using "Wyre 0", but I'd lose all my achievement points, and more importantly my purchased games (Megaman 9 and Braid, plus the Halo 3 and GoW2 map packs). So yea, fuck that.

Unfortunetely the 3 charged will still go through and they're going to "refund" my bank account a deposit for the total amount. ($149.97) What's fucked up is I need to get some money into my account before those charged finalize, or I'll be looking at I think 3 different overdraft fees. The MS rep said it would take 3-5 business days for this shit to be done.

Offline iPPi

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Re: Microsoft billing = win
« Reply #1 on: Wednesday, February 04, 2009, 12:04:42 PM »
Why did they have your bank card info?  You used a XBL card for your subscription so they should not have had that info. 

Offline W7RE

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Re: Microsoft billing = win
« Reply #2 on: Wednesday, February 04, 2009, 12:10:06 PM »
I added my bank card to my account in order to buy game addons and XBLA games. (Megaman 9, Braid, and map packs for Halo 3 and GoW2)

Offline Cobra951

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Re: Microsoft billing = win
« Reply #3 on: Wednesday, February 04, 2009, 01:22:43 PM »
I don't see why they can't handle their accounting at their end, without charging anything to your bank account.

I'd never give someone direct access to a bank account.  Credit cards are a much better option.  They act as a buffer, and if a creditor ever screws something up, you can contest the charge.  Your credit card company then freezes it until the matter is resolved.  Creditors want their money, so they will act reasonably after that.  No runarounds or having complaints ignored.

Offline W7RE

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Re: Microsoft billing = win
« Reply #4 on: Wednesday, February 04, 2009, 01:35:37 PM »
I never really thought about it that way. I've never owned a credit card, just because of the trouble I've seen my own family get into because of them. My parents have filed for bankrupsy twice because of credit debt, and I overspend enough as it is without credit cards to help me out.

I remember you saying something about it being a pain to cancel Xbox Live if you have your info on your account, but if you just use the prepaid cards you're ok. I thought I'd fall into that category, but I completely forgot I used my debit card to buy points for the marketplace.


EDIT: BTW my dad is gonna loan me $150 until the refund is in my account, so I'll be able to avoid overdraft fees. Before all this I had $9 in there haha.

Offline Cobra951

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Re: Microsoft billing = win
« Reply #5 on: Wednesday, February 04, 2009, 03:39:35 PM »
Twice?  Those had to be separated by 8 years, unless each parent declared personally, I guess.  I just got done with mine.  I was discharged recently.  I thought the official papers would be long and full of legalese, but it was a surprisingly brief single page.  Something to the effect of the debtor is entitled to a discharge, and creditors are forbidden from any attempts to collect on past debt.

Credit cards can certainly be misused.  Looking from the results back to the past, anyone would conclude that I misused them.  I am a lot more humble now, about judging other people who get into this predicament.  Because every step of the way, at the time, seemed like I was doing what I had to do (and in fact, not doing it would have meant financial ruin years sooner).  It was always meant to be stopgap borrowing, so I could keep my house and the rest of the ball rolling.  The idea was that when things went on the upswing again, I could consolidate the debt under a long low-interest instrument, such as a 2nd mortgage (because of course my house was going to be worth more money some years later--how wrong that was too).  No goodness returned.  Things went from bad to worse.  The debt became unmanageable, and that's what bankruptcy is for.  In this country, everyone is entitled to a reset once in a long while.  It's the reaction to debtor's prison in the old world.  I don't blame your parents for doing what they had to do.

Back from that long tangent, you should look into getting a card with a low limit, which you are expected to pay in full every month.  That would get you used to handling credit cards, would help establish good credit (if you pay on time), would prevent temptation to overspend, and would give some benefits, like the one I mentioned.  Here's another: you cannot be held liable for more than $50 worth of fraud per credit card.  That's federal law.  If someone steals your card or information and charges thousands of dollars, the most you'll ever pay is $50.  CC companies usually waive that too, as a PR move.  Compare that with someone draining your bank account, and then you having to prove that it wasn't you who did it, and that you're entitled to have the bank assume the loss.

Offline W7RE

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Re: Microsoft billing = win
« Reply #6 on: Wednesday, February 04, 2009, 05:10:59 PM »
Yea my parents filed about a year ago, and they filed about 20 years ago as well.

Offline Quemaqua

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Re: Microsoft billing = win
« Reply #7 on: Wednesday, February 04, 2009, 06:28:41 PM »
Jeez.  I don't know how to respond to this thread at all.  But... that sucks, dude.  Glad your dad's loaning it to you.

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Offline gpw11

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Re: Microsoft billing = win
« Reply #8 on: Thursday, February 05, 2009, 01:44:47 PM »
I don't see why they can't handle their accounting at their end, without charging anything to your bank account.

I'd never give someone direct access to a bank account.  Credit cards are a much better option.  They act as a buffer, and if a creditor ever screws something up, you can contest the charge.  Your credit card company then freezes it until the matter is resolved.  Creditors want their money, so they will act reasonably after that.  No runarounds or having complaints ignored.

This.  Credit card companies are about 10X easier to deal with when it comes to contesting charges than banks.  I've had to do so with a charge to a large bank, a small credit union, and a credit card company.  The credit union was great about it, but it took roughly 15 days for me to actually physically get the money back because i had to wait for an entire account audit for protocol (which i entirely understand).  The bank was a bitch to deal with.  Visa was by far the easiest.  I got double charged on something back to back, and i just called visa, they reversed the charge right away and dealt with the retailer.  Took 5 min, and i never had to think about it again.

As for being worried about even having a credit card, just get one with a very low limit.  $500 or so, and mentally restrict yourself to paying it off right away (that's the hard part, but with such a low limit it shouldn't be that bad).  You just have to be vigilant with debt.  I have wicked good credit and am financially sound, but I have a lot of debt at this point. Like in the $20,000 range (probably 2/3 of my total credit limit) with maybe $5,000 on credit cards at the moment.  For me, there's not much i could do to avoid it (doing two degrees at once, one of them being very expensive, among other things that came down to i could either address a problem now and pay interest on it or address it in a year or two and have the opportunity cost absorb anything i'd save on the interest and more) and i'm not worried about being able to handle it, but even that amount could ruin a lot of people.

Last time I had debt (from my first student loan) I let it sit there for a while before i got smart about it and went into a serious payoff mode. I paid off thousands in months, but it was borderline miserable.  Having just paid my first semester's worth of tuition for next year, I'm now going back to paying off and figure i can throw down ROUGHLY $2000 a month without suffering all that much.  I'm in a good position, but obviously I'd rather be throwing that same amount of cash into savings.

Like Cobra said, a fair amount of credit card debt in the real world is situation-dependent and somewhat necessary for certain people in certain circumstances.  If you're worried about not being able to handle a credit card to the point where you won't let yourself have one you can probably handle one.  You won't be out buying rims and leather furniture.

Offline W7RE

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Re: Microsoft billing = win
« Reply #9 on: Thursday, February 05, 2009, 01:59:18 PM »
I blew $20,000 in a year when I went to college, just by eating out and buying games. That money was supposed to be used for rent and groceries, plus tuition, and nothing else. ow, it wouldn't have lasted the full 3 years even if I had been stingy, but I did over spend. Maybe I've learned my lesson, I don't know.

If I did want a credit card though, I doubt I could get one. I still owe about $20,000 in school loans (maybe more, not sure what the total is), and I've broken apartment leases, been late on loan and rent payments, and even cancelled out of a cell phone plan. I checked my credit with freecreditreport.com about 6 months ago and it wasn't very pretty. When my parents files for bankrupsy, they managed to get my personla loans (for rent, groceries, etc) from college taken care of, since my dad cosigned on it. Well, that's on my credit report too.

Offline Cobra951

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Re: Microsoft billing = win
« Reply #10 on: Thursday, February 05, 2009, 03:44:53 PM »
Don't be so sure.  Would you believe I get 1 or 2 credit card offers in the mail per month?  Yes, even now, after bankruptcy.  Sure, they're high-interest rate, but that doesn't come into play if you pay the balance off every month.  I'm in the same shoes you're in.  No credit cards.  Until I have some income, that's the way it will stay.  But as soon as I do have dependable income, a credit card is one of the first things I'm going to get.  You should see all the offers to buy cars I've gotten too.  That's one thing I was able to keep, since it's so old.

So there's definitely life after bad credit.