Author Topic: PSN Outage: Could be a month or two...  (Read 11920 times)

Offline iPPi

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« Last Edit: Monday, May 09, 2011, 12:39:26 PM by iPPi »

Offline sirean_syan

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Re: PSN Outage: Could be a day or two...
« Reply #1 on: Thursday, April 21, 2011, 11:17:46 AM »
Huh, so much for trying to get a game of Mortal Kombat up tonight (or maybe tomorrow).

That's pretty bad timing. I imagine the first weekend is important for something like a fighting game of this magnitude. Socom came out this week too, I've never been a fan of the series but it's not a tiny release by any stretch.

Offline TheOtherBelmont

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Re: PSN Outage: Could be a day or two...
« Reply #2 on: Thursday, April 21, 2011, 12:17:26 PM »
Fucking lame, this has been preventing me from activating my MK Online Pass.  Figures that it also happens on my two days off from work.

Offline Xessive

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Re: PSN Outage: Could be a day or two...
« Reply #3 on: Thursday, April 21, 2011, 02:03:35 PM »
Alrighty, I thought it was my ISP blocking PSN access again!

Offline Cobra951

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Re: PSN Outage: Could be a day or two...
« Reply #4 on: Saturday, April 23, 2011, 10:28:45 AM »
Quote
An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th. Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience. We will continue to update you promptly as we have additional information to share.
http://blog.us.playstation.com/2011/04/22/update-on-playstation-network-qriocity-services/

I love euphemisms.  "An external intrusion".  Makes it sound so benign, not like a network of hackers seeing red, or anything.

Offline idolminds

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Re: PSN Outage: Could be a day or two...
« Reply #5 on: Saturday, April 23, 2011, 11:49:24 AM »

Offline Cobra951

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Re: PSN Outage: Could be a day or two...
« Reply #6 on: Saturday, April 23, 2011, 12:21:34 PM »
They're not even trying to be funny with that one, are they.

Offline Xessive

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Re: PSN Outage: Could be a day or two...
« Reply #7 on: Saturday, April 23, 2011, 12:49:21 PM »
On the bright side game updates seem to be readily available. I put in Red Dead Redemption (which I haven't touched since October 2010) and it automatically detected the update and downloaded it. So at least that's not out of the picture. Same things happened with Super Street Fighter IV. I haven't played any PS3 games in a while.

Offline gpw11

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Re: PSN Outage: Could be a day or two...
« Reply #8 on: Sunday, April 24, 2011, 03:06:18 AM »
Quote
Qriocity

Who the fuck gave that name the green light?

Offline Xessive

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Re: PSN Outage: Could be a day or two...
« Reply #9 on: Sunday, April 24, 2011, 04:40:33 AM »
Who the fuck gave that name the green light?
probably someone who is biQrious..

Offline idolminds

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Re: PSN Outage: Could be a day or two...
« Reply #10 on: Sunday, April 24, 2011, 06:20:43 PM »
Wow.
Quote
We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online. Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.

We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available.
Re-building? How badly did Sony get fucked here?

Offline idolminds

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Re: PSN Outage: Could be a day or two...
« Reply #11 on: Sunday, April 24, 2011, 06:46:53 PM »
Ok, pretty bad it seems. I did a little searching and think I found the reason.

A custom firmware hit the scene that turned regular PS3s into debug PS3s. This opens up a bunch of options including switching which network you connect to. So people were connecting to the PS3 dev network and making new accounts. The special part? Inside the dev network you can add fake money to your account and "buy" anything on PSN with it, which of course people were doing like crazy. So I guess Sony has to devise a way to tell real debug units from these CFW units. These networks are probably linked so leaving PSN up probably isn't an option.

Offline gpw11

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Re: PSN Outage: Could be a day or two...
« Reply #12 on: Sunday, April 24, 2011, 08:02:13 PM »
Ha.  Damn, I wish I got onboard that train.

Offline Xessive

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Re: PSN Outage: Could be a day or two...
« Reply #13 on: Sunday, April 24, 2011, 09:02:02 PM »
Damn, I wish I got on board just to be able to change my region on a whim!

Offline Cobra951

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Re: PSN Outage: Could be a day or two...
« Reply #14 on: Sunday, April 24, 2011, 09:03:20 PM »
Train wreck, you mean.

Offline sirean_syan

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Re: PSN Outage: Could be a day or two...
« Reply #15 on: Tuesday, April 26, 2011, 01:22:17 PM »
Change those shared passwords if you have them... Fuck.

Sony's going to get nailed for this. They had a tough sell this generation and this sort of thing isn't helping their cause. Waiting five days to tell people their personal data was compromised is a pretty shitty thing to do.

Offline Cobra951

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Re: PSN Outage: Could be a day or two...
« Reply #16 on: Tuesday, April 26, 2011, 01:33:10 PM »
I just came in here to say that.  Yeah, it looks really bad.  Here's where I found out.

http://www.joystiq.com/2011/04/26/sony-says-psn-intrusion-compromised-personal-info-hopes-to-ha/

Offline MysterD

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Re: PSN Outage: Could be a day or two...
« Reply #17 on: Tuesday, April 26, 2011, 02:51:36 PM »
This just really freaking sucks. :(

Offline TheOtherBelmont

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Re: PSN Outage: Could be a day or two...
« Reply #18 on: Tuesday, April 26, 2011, 02:59:05 PM »
Man, I'm glad I have a totally unique password that I don't use for anything else other than my PSN account and I just got a new card this month since my old one expired and I hadn't updated it in PSN yet, so I dodged a bullet, but this is still bullshit.

Offline idolminds

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Re: PSN Outage: Could be a day or two...
« Reply #19 on: Wednesday, April 27, 2011, 02:49:54 PM »

Offline MysterD

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Offline Ghandi

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Re: PSN Outage: Could be a day or two...
« Reply #21 on: Wednesday, April 27, 2011, 09:41:38 PM »
Wow, I can't believe that they fucked up this massively.

Offline sirean_syan

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Re: PSN Outage: Could be a day or two...
« Reply #22 on: Thursday, April 28, 2011, 09:53:38 AM »
I know Sony isn't like free from guilt here but...

Quote from: Some Poor Excuse for a Brainfart
And those are hackers, that's what they do-they hack systems (duh!), so ironically, they did their job, while Sony didn't. (If the police fails to protect me when criminals attack, then I blame the police, because they are paid from my taxes)

What?  I'm seeing comments like this everywhere. Where's the logic that criminals are not also at fault?

Offline idolminds

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Re: PSN Outage: Could be a day or two...
« Reply #23 on: Thursday, April 28, 2011, 11:32:49 AM »
People are retarded.

Offline Cobra951

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Re: PSN Outage: Could be a day or two...
« Reply #24 on: Thursday, April 28, 2011, 12:08:04 PM »
I think there's some justifiable anger over the poor security that allowed the theft of personal information.  If your bank leaves the vault door open and the alarms off at night, you might get more pissed off at the bank than at the thieves who ransack your security deposit box.  The thieves do what they do.  The bank here fails miserably at what it is supposed to do.

Offline K-man

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Re: PSN Outage: Could be a day or two...
« Reply #25 on: Thursday, April 28, 2011, 12:26:07 PM »
I think there's some justifiable anger over the poor security that allowed the theft of personal information.  If your bank leaves the vault door open and the alarms off at night, you might get more pissed off at the bank than at the thieves who ransack your security deposit box.  The thieves do what they do.  The bank here fails miserably at what it is supposed to do.

This.

Offline idolminds

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Re: PSN Outage: Could be a day or two...
« Reply #26 on: Thursday, April 28, 2011, 01:18:35 PM »
Oh I agree with that, but some are making it out that the hackers are almost faultless.

Offline sirean_syan

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Re: PSN Outage: Could be a day or two...
« Reply #27 on: Thursday, April 28, 2011, 02:25:20 PM »
Oh I agree with that, but some are making it out that the hackers are almost faultless.

This.

Sorry. Couldn't resist. Maybe this is whole part of that choosing sides thing that people can't get enough of. It makes me think that they still look up to these hackers.

Offline Cobra951

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Re: PSN Outage: Could be a day or two...
« Reply #28 on: Thursday, April 28, 2011, 05:25:14 PM »
There is certainly some antihero worship, though I doubt anyone whose information was compromised is in any way happy about this.  No one who depends on PSN for entertainment is happy either.  But out of those who weren't adversely affected, I'm sure there are some who see this as some sort of victory for the common man over the "greedy capitalists".  You know the type.


Offline Cobra951

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Re: PSN Outage: Could be a day or two...
« Reply #29 on: Friday, April 29, 2011, 10:44:21 PM »
Quote from: Gamasutra (4/29)
Sony, and some of its apologists, are already making the case that this whole mess is NOT SONY'S FAULT. In the company's blog post, it uses the phase "malicious attack" twice, and refers to the "criminal" act, also twice. I don't deny that Sony is the victim of a criminal act. But, so's the bumbling bank manager who leaves the vault door open. This attempt to deflect all the blame on the hackers is a sorry spectacle.
http://www.gamasutra.com/view/news/34348/

Is there an echo in here?   :P

That piece is a strong, cogent attack against Sony over this mess.  Interesting read at least.

Offline sirean_syan

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Re: PSN Outage: Could be a day or two...
« Reply #30 on: Saturday, April 30, 2011, 07:33:14 AM »
Not to derail the topic too much, but I've noticed this sort of attitude a lot lately: blaming the victim for the crime. Yeah people (and Sony to keep things relevant) do stupid things, but when it comes down to it isn't it the asshole to did something they shouldn't have the real criminal? I've the argument seriously against the victim invoked here (Sony should have had better security), in the story about the reporter raped during celebrations in Egypt a few months ago (she's a woman and was asking for it by being the crowd), and in stories about people being beaten or robbed in bad areas (should know better than to be in those areas) and it blows my mind. It's like the criminal is blameless somehow because someone will always commit the crime. I guess it could come from a more pessimistic view of things, but it's also fucked up way to look at someone who had something terrible happen to them.

Of course, I can understand it more when the victim is a corporation and really the victims are its customers. They could have done things better but I can't separate the fact that ultimately the hackers have done what they did.

Offline iPPi

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Re: PSN Outage: Could be a day or two...
« Reply #31 on: Saturday, April 30, 2011, 09:42:12 AM »
Anybody contemplating canceling and getting a new credit card after this breach?  I'm thinking about doing it.

Also have to change various passwords and shit too.

Offline Xessive

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Re: PSN Outage: Could be a day or two...
« Reply #32 on: Saturday, April 30, 2011, 10:52:11 AM »
Anybody contemplating canceling and getting a new credit card after this breach?  I'm thinking about doing it.

Also have to change various passwords and shit too.
I'm considering it. As of now, I'm monitoring my account, double-checking all expenditures. I've already changed all my critical passwords.

Offline Cobra951

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Re: PSN Outage: Could be a day or two...
« Reply #33 on: Saturday, April 30, 2011, 11:35:00 AM »
Not to derail the topic too much, but I've noticed this sort of attitude a lot lately: blaming the victim for the crime. Yeah people (and Sony to keep things relevant) do stupid things, but when it comes down to it isn't it the asshole to did something they shouldn't have the real criminal? I've the argument seriously against the victim invoked here (Sony should have had better security), in the story about the reporter raped during celebrations in Egypt a few months ago (she's a woman and was asking for it by being the crowd), and in stories about people being beaten or robbed in bad areas (should know better than to be in those areas) and it blows my mind. It's like the criminal is blameless somehow because someone will always commit the crime. I guess it could come from a more pessimistic view of things, but it's also fucked up way to look at someone who had something terrible happen to them.

Of course, I can understand it more when the victim is a corporation and really the victims are its customers. They could have done things better but I can't separate the fact that ultimately the hackers have done what they did.

I thought we went over this.  It's a matter of contributory negligence.  The bank-vault metaphor that I mentioned (and later Gamasutra) covers the concept well, I think.  Of course the criminals committed the crime.  No reasonable person is going to say that Sony is the more culpable party.  But Sony is there, with a target painted on its ass.  The thieves, where are they?

Offline sirean_syan

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Re: PSN Outage: Could be a day or two...
« Reply #34 on: Saturday, April 30, 2011, 11:47:30 AM »
We have and I agree with you. Sony does have a lot to answer for. I'm just sort of milling over the more grey areas that this story touches on. This is really interesting to me though:

Quote from: Cobra
But Sony is there, with a target painted on its ass.

I wonder if that's the case. We abhor the crime, but a victim is always there, easy to find after the crime is reported, and potentially partially to blame for the act occurring. That makes them something of an easy  scapegoat, especially we have have to search for the real criminal which and investigations often don't succeed. Finding them and ultimately proving they're guilty requires a lot of effort.

Maybe I'm thinking too much.

Offline idolminds

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Re: PSN Outage: Could be a day or two...
« Reply #35 on: Saturday, April 30, 2011, 10:21:53 PM »


This ones better. "Stem cell research" just cracks me up.

Offline idolminds

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Re: PSN Outage: Could be a day or two...
« Reply #36 on: Saturday, April 30, 2011, 10:27:25 PM »
hey all right, free shit!
Quote
Complimentary Offering and “Welcome Back” Appreciation Program
While there is no evidence at this time that credit card data was taken, the company is committed to helping its customers protect their personal data and will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in each region.

The company will also rollout the PlayStation Network and Qriocity “Welcome Back” program, to be offered worldwide, which will be tailored to specific markets to provide our consumers with a selection of service options and premium content as an expression of the company’s appreciation for their patience, support and continued loyalty.

Central components of the “Welcome Back” program will include:

    Each territory will be offering selected PlayStation entertainment content for free download. Specific details of this content will be announced in each region soon.
    All existing PlayStation Network customers will be provided with 30 days free membership in the PlayStation Plus premium service. Current members of PlayStation Plus will receive 30 days free service.
    Music Unlimited powered by Qriocity subscribers (in countries where the service is available) will receive 30 days free service.

Additional “Welcome Back” entertainment and service offerings will be rolled out over the coming weeks as the company returns the PlayStation Network and Qriocity services to the quality standard users have grown to enjoy and strive to exceed those exceptions.

SNEI will continue to reinforce and verify security for transactions before resuming the PlayStation®Store and other Qriocity operations, scheduled for this month.

Offline Xessive

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Re: PSN Outage: Could be a day or two...
« Reply #37 on: Sunday, May 01, 2011, 02:31:09 AM »
Well, some compensation is welcome but I'll have to wait and see what they have in store.. pardon the pun.

Offline sirean_syan

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Offline iPPi

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