The thing Total Biscuit doesn't mention - PC doesn't have ONE service forced onto it b/c PC is chaos and anarchy. On a XBO/X360, you deal w/ XBL digitally or go to retail. On PS3/4, you deal w/ PSN digitally or retail.
On PC, there's competition - there's more than one service here on our platform. Obviously, there's retail - but, it's more than that. Retail is probably not where most people on the PC - especially in somewhere as connected as the USA - are buying their PC games. Many likely have gone digital. Steam is NOT the only platform here on the PC. Steam (the main PC platform, love it or hate it) is competing w/ also GameStop PC App, Gamersgate, GreenManGaming, Amazon DVG, GOG, GameFly, GetGamesGo, G4WL, etc etc etc - in which ALL of these guys are constantly battling for your hard-earned $. If Steam had ZERO competition, do you think they'd have the awesome sales like they do? I would say - probably not.
Also, Steam makes A LOT of money on other things that they do - such as TF2 Hats and the new Steam Trading Card Beta program.
BTW, anyone want to get into Steam Trading Card Beta?
I got 3 invites here.
Also, DRM is stomping so much on consumer rights, it ain't funny. If a game sucks - I should be able to get rid of it, give it away, and/or sell it off to someone else or to some retailer. That was the only good thing about the actual disc being DRM - if I had got rid of the disc, I couldn't play my game, in the old days; it was no longer mine (look at it this way - my rights to play the game got revoked, when I got rid of the disc). On the PC - if I hate a Steam-required game or Origin game - it's mine forever; it's my loss, "Deal with it." They (console companies) could do like GMG Capsule - there would have to be some sort of DRM here in the program, that should handle what games you have, if a game is locked out from you playing, and whatnot - since games on consoles are going to force installs in the future - so I should NOT have access to what was once my game, that I traded to say another gamer or back to the digital store.
I also believe that a game after being around for quite a while, can be had cheap (think like often on sale at say $10-$20 or less), and will have NO MORE DLC/Expansions for it - the SP portions (if there is one) should have their DRM pulled. Seriously - people who pirate games, they're pirating the newest stuff, not what's old.
I don't know - but the more I think about this, the more I think the consumers will somehow get screwed, whether one way or another.